Privacy Policy

1. Who We Are

Inner Aim ("we", "our", or "us") is a Software-as-a-Service (SaaS) platform designed to help archery academies and coaches manage athletes, training sessions, payments, and competitions. Our service is accessible globally at inneraim.io.

For privacy-related inquiries, contact us at: hello@inneraim.io

2. Information We Collect

We collect the following types of information:

• Account information: Name, email address, and role (admin, coach, athlete) when you register.
• Academy data: Organization name, location, logo, payment configuration, and subscription details.
• Athlete profiles: Name, date of birth, training modality, scores, technical evaluations, attendance records, and physical/mental progress data entered by coaches or athletes.
• Payment records: Monthly fee statuses and uploaded payment receipts (we do not store credit card numbers directly).
• Usage data: Log data, IP addresses, browser type, pages visited, and feature interactions for security and product improvement.
• Communications: Emails you send us or messages submitted through contact forms.

3. How We Use Your Information

• To provide, operate, and maintain the Inner Aim platform.
• To process subscriptions and manage billing via Stripe.
• To send service notifications (payment reminders, plan updates, security alerts).
• To respond to support requests and inquiries.
• To improve product features and analyze usage trends (anonymized).
• To comply with applicable laws and regulations.

We do not sell your personal data to third parties.

4. Data Sharing

We share data only with trusted service providers necessary to operate the platform:

• Stripe: Payment processing. Subject to Stripe's own Privacy Policy.
• Cloud infrastructure providers: For hosting and data storage with industry-standard security.
• Email delivery services: To send transactional emails.

We may disclose information if required by law, court order, or to protect the rights and safety of Inner Aim and its users.

5. Data Retention

We retain your data for as long as your account is active or as necessary to provide services. If you close your account, we will delete or anonymize your data within 90 days, unless retention is required by law.

6. Security

We implement industry-standard security measures including data encryption in transit (TLS) and at rest, access controls, and regular security reviews. However, no system is 100% secure. You are responsible for keeping your login credentials confidential.

7. Children's Privacy

Inner Aim may store data about minor athletes (under 18) as entered by their coaches or academy administrators. We do not knowingly collect information directly from children. Academy administrators are responsible for obtaining appropriate consents from parents or guardians as required by local law.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Object to or restrict certain processing activities.
• Data portability (receive your data in a machine-readable format).

To exercise any of these rights, email us at hello@inneraim.io.

9. International Transfers

Inner Aim serves users globally. Your data may be processed and stored in servers located outside your country of residence. By using our platform, you consent to such transfers. We ensure appropriate safeguards are in place.

10. Cookies

We use essential cookies to maintain sessions and preferences. We do not use advertising or tracking cookies from third parties. You can disable cookies in your browser settings, though some features may not function correctly.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify registered users by email of any material changes. Continued use of the platform after the effective date constitutes acceptance of the updated policy.

12. Contact

For any questions or concerns about this Privacy Policy, please contact us at:
hello@inneraim.io